1.WHERE ARE YOU LOCATED?

Our main office is located in KEW GARDENS, NY.

And our warehouse is located in Manhattan.

we do not have a public showroom at the moment.

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2. DO YOU HAVE A CATALOG?

• we do not have a paper catalog (all items are posted on-line)

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3. IS THERE A MONEY BACK GUARANTEE ON THE GOODS?

• Your satisfaction is very important to us.
  Every rug you purchase comes with 14 days money back guarantee please visit our (SHIPPING & RETURNS) page for more information.

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4. HOW CAN I CONTACT YOUR COMPANY'S CUSTOMER SERVICE?

• For prompt reply please use our CONTACT US page

• call us at 718-544-1420

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5.WHAT TYPE OF PAYMENT CAN I USE?

• you may pay by check or money order paypal or credit cards

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6. HOW LONG BEFORE I RECEIVE THE GOODS?

• We will try to send the items out to you with in few days.

7. PAYING BY CHECK OR MONEY ORDER?

CONTACT US FOR INSTRUCTIONS

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8. HOW DO YOU SHIP THE GOODS & SHIPPING COSTS ?

• We use UPS for shipping.

• shipping is free 

• please note that we will not pay for return shipping charges.

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We are in process of improving our services and we will appreciate any
suggestions you may have.