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Shipping
PersianRugGallery.com
ships its packages with UPS ground service.
Shipping to the continental United States is FREE
for all rugs and pads.
We ship only to the
billing address on your credit card (please verify your billing
address before placing your order for faster service). if you use a P.O.
BOX as your main billing address, call your credit
card company and have them include your home address as a secondary address for
the card. At the same time, you may want to go ahead and place your order with
us. You may include the secondary address in the comment area of the shopping
cart.
Payment
You can order online using Visa, MasterCard,
Discover ,American Express or paypal. check payments may require up to 14 days
to clear.
To order by phone please call 718-544-1420.
Return
Policy
If for any reason
you're not 100% satisfied with your purchase, return it for a refund or
exchange. All items come with a no questions asked money
back guarantee. please contact us within 14
days of receiving the goods.
- The customer is responsible for shipping
both ways. we will deduct price of shipping when giving refund. (no
drop-offs)
- NO REFUNDS AFTER 14 DAYS of receiving the
goods.
- The customer may exchange
for the same price or more with no restocking fee.
- We do not accept rugs that have been
damaged or soiled.
BEFORE
RETURNING A RUG YOU MUST FIRST CALL OR E-MAIL FOR A RETURN AUTHORIZATION .
WE DO NOT ACCEPT CODS.
Security
We take every precaution to protect our users’
information. When users submit sensitive information via the website, your
information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit
card number, that information is encrypted and is protected with the best
encryption software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing’. While we use SSL encryption
to protect sensitive information online, we also do everything in our power to
protect user-information off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our offices.
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